Security Operations Network & Response

Run better. Defend stronger.

SONAR brings fixed-price Managed IT, endpoint security and email protection together as one coordinated service—backed by 24×7 security monitoring and operational response.

Powered by NinjaOne, CrowdStrike Falcon and Check Point Harmony Email—and operated by Vectra specialists who take ownership from detection through to resolution.

SONAR
Managed IT
Endpoint Defence
Email Security
24×7 Response
Proven technology. Fixed-price support. One accountable service.
VECTRA SONAR
The SONAR advantage

Three proven platforms. One complete managed service.

NinjaOne manages your technology. CrowdStrike protects your endpoints. Check Point secures your communications. Vectra brings it all together through fixed-price Managed IT, local expertise and coordinated 24×7 security operations—with service desk coverage aligned to your selected SONAR plan.

01 / MANAGE

Modern IT operations

Real-time visibility, automated maintenance and rapid remote support across your endpoint estate.

  • Endpoint monitoring and management
  • Automated OS and third-party patching
  • Remote support and remediation
  • Asset, software and health visibility
02 / PROTECT

Endpoint defence

AI-native endpoint protection designed to detect, investigate and stop sophisticated threats.

  • Next-generation antivirus
  • Endpoint detection and response
  • Threat hunting and investigation
  • Coordinated containment and response
03 / DEFEND

Email and collaboration

Advanced prevention for phishing, malware, business email compromise and data loss.

  • AI-powered phishing prevention
  • Malware and attachment analysis
  • Business email compromise defence
  • Email and collaboration protection
04 / SUPPORT

Fixed-price Managed IT

Predictable support, proactive management and experienced people—without surprise labour bills.

  • Agreed monthly service cost
  • Comprehensive remote support
  • Proactive monitoring and maintenance
  • Reporting and technology guidance
Extensiveapp patching
24×7endpoint visibility
Unified endpoint management

NinjaOne powers proactive, modern IT.

SONAR uses NinjaOne to give Vectra engineers immediate visibility and control across supported endpoints. We monitor health, automate routine maintenance, deploy patches, manage software and securely assist users—before small issues become business disruption.

  • Windows, macOS and Linux visibility
  • Automated patching and policy enforcement
  • Fast, secure remote assistance
  • Actionable reporting and asset intelligence
  • Co-managed access options for internal IT teams
AI-nativedetection
24×7managed response
AI-native endpoint security

CrowdStrike Falcon helps stop attacks at the endpoint.

Falcon combines prevention, detection and response in a cloud-native platform. Within SONAR, CrowdStrike telemetry is backed by Vectra monitoring, investigation, escalation and remediation support—connecting security alerts to the people who can act.

  • Next-generation malware and ransomware prevention
  • Endpoint detection and response telemetry
  • Behaviour-based detection and investigation
  • Rapid containment and response workflows
  • Integrated operational and security context
AI-poweredphishing defence
Protectedemail + collaboration
Email and collaboration security

Check Point protects the place most attacks begin.

Harmony Email adds an advanced security layer for Microsoft 365, Google Workspace and collaboration services. It analyses messages, links, attachments and behaviour to help block phishing, malware, impersonation and business email compromise before users are impacted.

  • AI-powered phishing and impersonation detection
  • Malware and malicious attachment prevention
  • Business email compromise protection
  • Data loss prevention options
  • Protection across email and collaboration applications
Fixed-price Managed IT

Enterprise capability. Predictable monthly cost.

SONAR replaces reactive, hourly support with a clearly defined managed service delivered for an agreed monthly fee. Your organisation gains responsive support, proactive management and access to an experienced technology team—without the uncertainty of surprise labour bills.

FixedPredictable monthly operating costs
FastResponsive remote service desk support
ProactiveMonitoring, maintenance and automation
ClearReporting, reviews and practical recommendations
SERVICE DESK

Support that takes ownership

Comprehensive remote support within your agreed SONAR service scope, backed by a team that works across users, devices and infrastructure.

PROACTIVE OPERATIONS

Problems addressed earlier

Continuous monitoring, automated patching, software management and remediation help reduce disruption and improve endpoint health.

GOVERNANCE

Visibility for decision-makers

Regular reporting and service reviews provide a clearer view of performance, risk and future technology priorities.

More than managed tools

One team owns the outcome.

SONAR connects IT operations, security operations, service desk and incident response. When something happens, your provider does not simply forward an alert. Vectra coordinates the response, brings the right specialists together and drives the issue toward resolution.

01 DetectContinuous monitoring across endpoints, email and operations.
02 ValidateHuman-led triage and investigation to establish real risk.
03 RespondContainment, remediation and coordinated technical action.
04 ImproveReporting, tuning and continual service improvement.
Business outcomes

Less noise. Faster action. Greater confidence.

SONAR is designed for organisations that expect more from their managed service provider—and need technology operations and cyber security to work as one.

24×7Security monitoring and operational response, with service desk coverage aligned to your SONAR plan
1Accountable partner across IT and security
Reduced complexity, handoffs and alert fatigue
Improved resilience, visibility and control
Is SONAR right for you?

Built for organisations ready for better IT and security.

SONAR is designed for organisations that want stronger operational support, better visibility and a more accountable technology partner.

OUTGROWN YOUR PROVIDER

You need better service

Slow responses, fragmented support or inconsistent outcomes are holding your organisation back.

PREDICTABLE COSTS

You want commercial clarity

A clearly defined managed service helps reduce uncertainty and supports more predictable monthly operating costs.

STRONGER PROTECTION

You need modern security

Endpoint, email and collaboration security need to be integrated into day-to-day IT operations.

ONE OPERATING MODEL

You want IT and security together

One accountable team should manage support, operations, monitoring, investigation and response.

CO-MANAGED CAPABILITY

Your internal team needs support

SONAR can extend your existing IT capability with additional tools, specialists and operational depth.

LOCAL ACCOUNTABILITY

You want broader expertise

Local relationships are backed by national delivery capability and global cybersecurity expertise.

Smooth Moves to SONAR

Move swiftly. Move securely. Move with confidence.

Not getting the service, responsiveness or value you expect from your current provider? Vectra can transition your organisation to SONAR through a structured, professionally managed onboarding process designed to minimise disruption and accelerate time to value.

01 AssessReview the current environment, service gaps and key dependencies.
02 PlanCreate a practical transition plan with clear responsibilities and milestones.
03 TransitionOnboard users, devices, support operations and security services.
04 OptimiseValidate coverage, tune automation and improve the ongoing service.
BETTER VALUE THROUGH AUTOMATION

Modern, automated delivery

Automation, standardised tooling and proactive management improve consistency, reduce repetitive effort and help control the ongoing cost of support.

PROVEN SUPPORT TEAM

People who know how to perform

Gain access to an established, high-performing support and security team rather than relying on fragmented providers or one key person.

LOCAL TO GLOBAL

Capability at every level

Local relationships and Australian delivery are backed by national Vectra capability and global cybersecurity expertise through Ensign InfoSecurity.

Technology is only the beginning.
Experience SONAR.

See what changes when proven technology is backed by a local team that understands your environment, coordinates the response and takes responsibility for the outcome.

Book a SONAR experience

Talk with Vectra about your current environment, service challenges and how SONAR can bring your IT and security operations together.

Start the conversation →