NinjaOne Partner Australia

Modern endpoint operations. Managed by Vectra.

Vectra uses NinjaOne to monitor, manage, patch, support and protect the operational health of modern endpoints. From RMM and automated patching to macOS MDM, Microsoft 365 backup and secure remote support, NinjaOne is a core technology platform inside Vectra SONAR.

NINJAONE + VECTRA
MonitorSee device health, inventory, software, services and operational issues across the managed estate.
PatchAutomate operating-system and supported third-party updates using policy and maintenance windows.
ManageStandardise configuration, deploy software, automate tasks and enforce supported endpoint policies.
SupportGive Vectra engineers secure remote access and the context to resolve endpoint issues quickly.
RecoverProtect Microsoft 365 data with automated SaaS backup and granular recovery.
Cloud-native endpoint managementModern RMM and endpoint operations from one platform
Windows, macOS & LinuxCross-platform monitoring, management and OS patching
macOS MDMApple policy, FileVault, software and enforced OS updates
Built into SONARNinjaOne operations + CrowdStrike security + Vectra service ownership
Why NinjaOne at Vectra

Endpoint management should prevent problems—not just report them.

Traditional RMM can become a dashboard full of alerts and manual tasks. Vectra uses NinjaOne as the automation and operations layer for endpoints: visibility first, policy second, remediation wherever we can automate it.

That means patching, software, device health, remote support and operational hygiene are managed as an ongoing service rather than a collection of isolated tickets.

The goal is simple: healthier endpoints, fewer repetitive incidents and a managed environment that is easier to support and harder to neglect.

01

RMM

Continuous endpoint monitoring, alerting, inventory, software visibility and operational management.

02

Patch

Policy-based OS and supported third-party patch management with compliance reporting.

03

macOS MDM

Apple device policy, FileVault, application, restriction and update management.

04

SaaS Backup

Automated Microsoft 365 protection and granular recovery across core collaboration data.

05

Remote

Secure remote-control capability for fast support, troubleshooting and remediation.

The NinjaOne Platform at Vectra

One operations layer across the endpoint lifecycle.

NinjaOne combines central visibility, policy-based automation, software management and remote support. Vectra wraps those capabilities in a managed operating model so the customer gets an outcome rather than another console.

Endpoint Management / RMM

Know what is happening across every managed device.

Vectra uses NinjaOne Endpoint Management to create a consistent operational view across supported workstations, laptops, servers and other managed devices.

  • Hardware and software inventory
  • Health and service monitoring
  • Alerting and policy-based response
  • Software deployment and removal
  • Scripting and task automation
  • Remote and hybrid endpoint management
Patch Management

Make patch compliance an operating process.

Automated patch policies reduce manual effort while giving Vectra a central view of endpoint compliance.

  • Windows, macOS and Linux OS patching
  • Supported third-party application patching
  • Approval and deployment policy
  • Maintenance windows and reboot controls
  • Patch status and compliance reporting
  • Remediation of failed or missing updates
Automation

Remove repetitive endpoint work.

Common endpoint tasks can be standardised and executed at scale rather than repeated manually by technicians.

  • Application installation
  • Device setup and maintenance
  • Scheduled scripts and tasks
  • Policy-based remediation
  • Configuration standardisation
  • Operational housekeeping
NinjaOne Remote

Support users without waiting for hands-on access.

Secure remote-control capability gives Vectra technicians direct access to supported managed endpoints when interactive troubleshooting is required.

  • Remote troubleshooting
  • Application support
  • Configuration changes
  • Issue diagnosis
  • Assisted remediation
  • Distributed workforce support
NinjaOne MDM for macOS

Manage the Mac properly—not as an afterthought.

Vectra uses NinjaOne MDM alongside the NinjaOne agent to give supported macOS environments deeper policy and lifecycle control. This matters as Macs become a larger part of business endpoint fleets.

NinjaOne’s current macOS MDM capability supports Automated Device Enrollment through Apple Business Manager, FileVault management, configuration payloads and Declarative Device Management for controlled macOS updates.

Apple Business ManagerUse Automated Device Enrollment for supported organisation-owned devices and cleaner onboarding.
FileVaultEnforce disk encryption, escrow recovery keys and maintain controlled recovery-key access.
OS update enforcementApprove supported macOS releases and define enforcement date and time using Apple MDM/DDM controls.
Configuration profilesApply passcode, restriction, application, network, privacy, system-extension and other supported payloads.
Device actionsPerform supported remote actions such as policy resync, lock and erase.
Agent + MDM togetherCombine RMM visibility and automation with deeper native Apple controls.
Microsoft 365 Backup

Microsoft 365 is cloud-hosted. That does not make backup optional.

Vectra uses NinjaOne SaaS Backup to provide automated protection for supported Microsoft 365 data, helping customers recover from accidental deletion, sync issues, retention gaps, malicious activity and other data-loss scenarios.

Backup policy and retention can be standardised while recovery remains granular enough to restore the data that is actually needed.

Exchange OnlineProtect mailbox content and recover individual items or broader mailbox data.
OneDriveRecover files and folders without relying only on native recycle-bin or retention behaviour.
SharePointProtect supported site and document content used by business teams.
Microsoft TeamsProtect supported Teams-related content as part of the wider Microsoft 365 backup scope.
RetentionApply consistent backup retention aligned to business, legal and compliance requirements.
Granular recoverySearch and restore specific data rather than treating every recovery as all-or-nothing.
NinjaOne Inside Vectra SONAR

The operational platform is only one part of the service.

NinjaOne gives Vectra the endpoint operations capability. CrowdStrike provides enterprise endpoint security. Check Point protects email and collaboration. SONAR brings those technologies together with the Vectra service desk, NOC, SOC and technical teams.

NinjaOne keeps the endpoint operational. CrowdStrike keeps it defended. Vectra owns the customer outcome.

NinjaOneRMM, endpoint management, patching, automation, macOS MDM, remote support and Microsoft 365 backup.
CrowdStrikeEndpoint prevention, EDR, investigation, threat response and broader Falcon platform security.
Check PointEmail and collaboration protection against phishing, malware, BEC, account takeover and data loss.
Vectra Service DeskUser support, issue ownership, endpoint remediation and operational coordination.
Vectra SOC24×7 security monitoring, investigation, escalation and coordinated response.
Vectra GovernanceReporting, patch and endpoint-health visibility, service reviews and continuous improvement.
Client Outcomes

What better endpoint operations should actually deliver.

Higher patch compliance

Policies, maintenance windows and reporting make patching measurable rather than ad hoc.

Fewer repetitive tickets

Automation and proactive remediation reduce recurring support work before it reaches the user.

Faster remote support

Technicians can see endpoint context and securely connect when hands-on troubleshooting is needed.

Consistent software

Inventory and software management help standardise applications across the supported estate.

Better Mac management

RMM and MDM together provide a more complete operating model for growing macOS fleets.

Recoverable M365 data

Independent SaaS backup reduces reliance on native retention alone when data must be restored.

Clearer endpoint health

Operational visibility shows where devices are unhealthy, unpatched or outside baseline.

Less operational drag

Internal teams spend less time on repetitive endpoint administration.

Vectra Managed Endpoint Lifecycle

From onboarding to ongoing compliance.

Technology delivers the controls. The managed process keeps them operating. Vectra uses NinjaOne to establish a baseline, automate routine operations and surface exceptions that need human attention.

01
ONBOARDDeploy the agent and applicable MDM controls, establish ownership and validate coverage.
02
BASELINEUnderstand hardware, software, patch state, endpoint health and existing gaps.
03
STANDARDISEApply agreed policies, software, maintenance settings and supported configuration standards.
04
PATCHScan, approve, schedule and deploy operating-system and supported application updates.
05
SUPPORTUse telemetry, automation and remote control to investigate and remediate issues.
06
REPORTTrack endpoint health, patch compliance, exceptions and service improvement.
Why Vectra + NinjaOne

A modern endpoint platform operated by a team that understands cyber security.

Proactive operations

Use monitoring, automation and policy to fix more issues before they become incidents.

Security-aware patching

Treat endpoint patching as part of the wider vulnerability and cyber-risk programme.

macOS capability

Combine agent-based management with native Apple MDM controls.

Integrated security

Connect endpoint operations with CrowdStrike and Vectra’s 24×7 cyber operations.

Microsoft 365 resilience

Add independent SaaS backup to the broader managed-service relationship.

One accountable service

Vectra owns the relationship instead of leaving the customer to manage endpoint tools themselves.

NinjaOne FAQs

Managed endpoint operations with Vectra.

What is NinjaOne?

NinjaOne is a cloud-native endpoint-management platform used to monitor, manage, patch, automate and support endpoint environments. Vectra uses NinjaOne as a core IT-operations platform within its managed services.

Does Vectra use NinjaOne as its RMM?

Yes. Vectra uses NinjaOne Endpoint Management as its RMM and endpoint-operations platform for supported managed-service environments.

Can NinjaOne patch Windows, macOS and Linux?

NinjaOne supports operating-system patch management across Windows, macOS and Linux. Supported third-party application patching is also available, with exact coverage depending on operating system and software catalogue.

Does Vectra use NinjaOne MDM for Macs?

Yes. Vectra uses NinjaOne MDM for supported macOS environments, including Apple device enrollment, policies, FileVault, application controls and managed macOS update enforcement.

Can NinjaOne back up Microsoft 365?

Yes. NinjaOne SaaS Backup supports Microsoft 365 data including Exchange, OneDrive, SharePoint and Teams-related content, with automated backup and granular recovery.

Does NinjaOne provide remote-control capability?

Yes. Vectra uses NinjaOne remote-support capabilities to securely connect to supported managed endpoints for troubleshooting, remediation and user assistance.

How does NinjaOne fit with CrowdStrike?

NinjaOne manages endpoint operations while CrowdStrike provides endpoint security, EDR and threat response. Vectra SONAR integrates both into one managed-service model.

NinjaOne + Vectra

Turn endpoint management into an operating capability.

Talk to Vectra about NinjaOne RMM, automated patch management, macOS MDM, Microsoft 365 backup, remote support or a complete SONAR managed-service model.

Talk to Vectra →