Our Security focused Managed Services team help you identify and mitigate threats before they affect your business. Rest easy knowing our team of highly accredited professionals is monitoring your network 24/7, an essential layer of protection for the modern-day business.
Vectra’s Secure Managed Services. A complete IT outsourced support service that is a seamless extension of your business’s technology support function with the flexibility of a no lock-in contract.
Vectra provides IT managed services across Australia, and specifically in Sydney, Melbourne, Adelaide, Perth, and Brisbane.
We are your IT support team. We are your Network support team. We are your Cyber Security team. We are protecting your environment 24/7. We care about keeping IT secure, leaving you to care about your business.
We offer unlimited service under fixed priced servicing agreements, to meet the financial goals of your IT budget. Predictable expenditure, fast service, and appropriately skilled engineers to enable us to deliver a Service Level Agreement that we can uphold.
Our local Service Desk is located at our head office, in Adelaide South Australia. The standard hours of operation are Monday – Friday, 8.00am – 6:00pm with optional extended support available on request.
Core functions of our service platform include:
Vectra’s Secure Managed IT Services enables operational and increased productivity through IT automation. This automation enables a pro-active approach to improved operations and customer satisfaction.
From Software Inventory to Remote Desktop Management, Velocity provides the tools, technology and resources to make remote IT automation possible.
Through agent procedures, our service provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, expanded service capabilities, cost reduction and secure data. The system allows Vectra to be pro-active with our clients, detecting critical and vulnerable system issues before they become costly or a risk to your business.
Secure Managed IT Services provides all of the benefits of an internal IT department for a monthly fee, tailored to your business. Our team have grown up with the IT and Cyber security industry, giving us a strong background in managed services and supporting organisations of all sizes. We are one of Australia’s most highly regarded IT Security businesses.
We have provided reliable solutions to clients with not only offsite backup and 24/7 monitoring but also securing your network, keeping your business safe.
24/7 Performance Management & Monitoring
Sleep easy knowing that Vectra’s Secure Managed IT Services Remote Management & Monitoring (RMM) tools ensure all of your critical network devices remain secure, healthy and reliable. Keeping an eye on your systems while you sleep is just the start of it. Having a monitored service means that if you experience a critical error or system failure, the Vectra RMM will alert you to any issues to ensure your system down time is minimised.
Data Backup Management
Managing your backup solution ensures the backup of your important corporate data occurs as scheduled and without error, protecting your organisation from data loss or damage. Secure Managed IT Services can offer an alternate backup appliance solution within your environment including replication to Vectra’s Secure Data Centre thanks to our Backup and Disaster Recovery Repository.
Cyber Security
Secure Managed IT Services provides a new class of IT security that delivers added value by providing deployment and configuration, monitoring, updates and reporting services across your endpoints. The security service features integrated endpoint detection and response, industry leading email and collaboration protection using AI and Machine Learning, personal firewall and host intrusion prevention for Windows desktops, laptops and servers. We ensure patches and software updates for your endpoints have been installed, reducing the likelihood of your network being compromised.
