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CrowdStrike Falcon Complete MDR

Stop breaches.Own the outcome.

Global 24×7 managed detection and response, deployed and operationalised by Vectra’s certified CrowdStrike Strike Team.

Start with CrowdStrike Falcon Complete. Add Vectra White Glove for local technical leadership, service coordination, reporting and closer alignment with your team.

Talk to the Strike Team → Explore the Service
Falcon Complete is the core MDR service. White Glove is an optional Vectra service enhancement.
MDR active
FALCONCOMPLETE MDR
EndpointPrevention + EDR
IdentityThreat protection
CloudWorkload defence
TelemetryThird-party data
24×7expert-led MDR
Full-cycleremediation
One platform. Global protection. Local accountability.
Falcon CompleteGlobal MDR operation
White GloveOptional local service layer
Strike TeamCertified deployment and operation
The operating model

Three layers. One accountable security outcome.

CrowdStrike provides the AI-native platform and global MDR operation. Vectra surrounds it with certified deployment expertise and an optional White Glove service for organisations that want a closer local operating model.

01 / CORE SERVICE

CrowdStrike Falcon Complete

The global managed detection and response service at the centre of the solution.

  • 24×7 monitoring and investigation
  • Proactive threat hunting
  • Containment and response actions
  • Full-cycle remediation
  • Endpoint, identity and cloud expansion
02 / SERVICE ENHANCEMENT

Vectra White Glove

A local operational and advisory layer that brings your team closer to the service.

Optional
  • Local Technical Account Manager
  • Level 3 guidance and escalation
  • Teams collaboration channel
  • Monthly operational reporting
  • Remediation coordination
03 / DELIVERY TEAM

Vectra Strike Team

Certified specialists responsible for deployment, migration, integration and ongoing platform operation.

  • Discovery and architecture
  • Sensor and policy deployment
  • Migration and compatibility planning
  • Operational readiness
  • Optimisation and specialist escalation
CrowdStrike
AI-nativedetection
Managedcontainment + remediation
Falcon Complete MDR

More than alerts. A managed response.

Falcon Complete combines the CrowdStrike Falcon platform with a global team of security analysts, threat hunters and incident responders. Suspicious activity is investigated, affected systems can be contained, and agreed remediation actions are carried through to completion.

  • Next-generation antivirus and endpoint detection and response
  • 24×7 investigation, containment and remediation
  • Proactive adversary hunting through CrowdStrike expertise
  • Unified context across endpoint, identity, cloud and supported telemetry
  • Managed policies, prevention controls and continuous optimisation
Security outcomes

Built to reduce risk, workload and response time.

Give your organisation enterprise-grade security operations without building and staffing another internal SOC.

24×7Continuous monitoring and expert investigation
OneAI-native platform across critical security domains
FasterContainment and coordinated remediation
LessOperational burden on internal IT and security teams
Optional White Glove service

Global protection, with a local team beside you.

White Glove adds Vectra’s Australian-based technical leadership and service coordination around Falcon Complete. It is designed for organisations that want local context, direct access to specialists and clearer ownership across remediation and improvement.

  • A locally assigned Technical Account Manager
  • Local Level 3 technical guidance and escalation
  • Microsoft Teams collaboration and service communication
  • Monthly operational and executive reporting
  • Policy, platform-health and optimisation reviews
Optional

A premium local service layer that helps translate global MDR outcomes into practical action for your organisation.

Local ownerNamed technical relationship
Direct accessSpecialist support and escalation
Clear reportingOperational and executive views
Action focusCoordinated remediation guidance
Service reviewsRisks, trends and priorities
OptimisationPolicies, integrations and coverage
Vectra Strike Team

Certified specialists from deployment through operation.

The Strike Team is Vectra’s specialist CrowdStrike practice. It combines platform engineering, security operations and incident response expertise to deploy Falcon correctly, reduce migration risk and keep the environment aligned with your changing needs.

Engage the Strike Team →
01 DiscoverEnvironment, requirements and dependencies
02 DesignPolicies, architecture and rollout plan
03 DeploySensors, integrations and validation
04 OperateReadiness, escalation and service activation
05 OptimiseTuning, health reviews and improvements
06 RespondSpecialist escalation and incident support
Choose your service model

Start with Falcon Complete. Add local depth when needed.

Both service models are deployed by the Vectra Strike Team. White Glove adds a closer local relationship and operational layer.

Core MDR

Falcon Complete

For organisations seeking a fully managed global MDR capability powered directly by CrowdStrike.

  • Falcon platform and prevention
  • 24×7 CrowdStrike MDR
  • Threat hunting and investigation
  • Containment and remediation
  • Strike Team deployment
Recommended
Premium operating model

Falcon Complete + White Glove

For organisations wanting global CrowdStrike protection with local technical ownership and service coordination.

  • Everything in Falcon Complete
  • Local Technical Account Manager
  • Teams collaboration channel
  • Local Level 3 guidance
  • Reporting and service reviews
  • Remediation coordination and optimisation
Expand the platform

Protection that grows with your environment.

Extend the Falcon platform beyond endpoint security as your risk profile, data sources and operating requirements mature.

E

Endpoint Security

Prevent, detect and respond to malware, ransomware and hands-on-keyboard activity.

I

Identity Protection

Detect credential misuse, risky authentication and identity-based lateral movement.

C

Cloud Security

Extend protection and investigation across cloud workloads and cloud-native environments.

S

Next-Gen SIEM

Bring supported third-party security data into Falcon for broader detection and response.

X

Exposure Management

Prioritise vulnerabilities, misconfigurations and external exposures based on risk.

D

Data Protection

Improve visibility and control over sensitive data movement across supported environments.

Deployment journey

From first workshop to continuous protection.

01DiscoverConfirm scope, dependencies, policies and rollout constraints.
02DeployConfigure tenant, sensors, policies and integrations.
03ValidateTest coverage, exclusions, compatibility and response readiness.
04OperateActivate monitoring, escalation paths and response permissions.
05ImproveReview health, tune controls and expand coverage over time.

Stop breaches without building another SOC.

Deploy CrowdStrike Falcon Complete with the Vectra Strike Team. Add White Glove when you want a closer, locally supported operating model.

Talk to the Strike Team

Discuss your environment, existing security stack, deployment approach and the right service model for your organisation.

Start the conversation →