Proactive server and desktop management support ensures that your systems experience maximum uptime. As a component of our Infrastructure Managed IT Services, we offer comprehensive Server and Desktop Management. Our Server and Desktop Management solution is composed of three main support components that are administered remotely to optimise uptime and minimise inconvenience to your organisation.
Software and Hardware Updates
As IT support experts, we recognize it is critical to update applications, apply security patches, and new malware definitions as soon as possible to protect your organisation’s IT systems. In order to provide your organisation with first class support, we provide a majority of our server and desktop management support remotely 24/7 when it is convenient for you.
Address any potential IT issues before they become real problems
With our remote monitoring capabilities we proactively monitor your servers and desktops to identify potential issues before they become problems. In the event that we identify a potential issue, we will take care of it remotely.